FAQs

FAQs

These are some of the questions that I am asked most frequently:

How do I make an appointment?

I know that it’s not always easy to reach out for support so I’ve made it as simple as possible to arrange an appointment. All you need to do is call, text or WhatsApp me on 07908 861505, or you can email me at richard@edrecovery.co.uk and ask to make an appointment for an initial consultation.

If you send me a message or leave a voicemail, please can you let me know your name and the best phone number that I can contact you on.

What days and times are you available?

I work Monday to Friday. Currently, I see clients on Mondays, Wednesdays and Fridays only. I offer flexible appointment times with the first appointment starting at 09:30 and the last appointment starting at 19:00

Are you a qualified counsellor?

Yes, I completed four years of counselling training graduating with a Higher Diploma in Counselling Practice. In addition to this, I undertake regular training sessions to keep my skills up to date.

I am currently studying for a Master’s degree in Counselling and Psychotherapy Practice at Bath Spa University. This is a post-qualifying Master’s degree and is research based.

Please click here for more information.

How much do counselling sessions cost?

Sessions cost £55.

We may be able to arrange shorter or longer sessions if these would be more appropriate for you. The fee for these is charged at a pro rata basis.

Are we able to meet so that I find out if you are the right counsellor for me?

Finding a counsellor who is right for you is an essential element of counselling. To help you decide if I am the right counsellor for you I offer a free initial consultation where we can explore the issue(s) that you are looking to work on, how we might be able to do that together and you have the opportunity to ask any questions that you might have. Please Click here to book your free initial consultation.

How long do sessions last?

Sessions last for 60 minutes.

Is counselling confidential?

I take your privacy very seriously, and counselling is highly confidential. There are some exceptions to confidentiality which I will discuss with you at your initial meeting.

I have a copy of my data protection (GDPR) Privacy Information Notice available for you to read here. It explains what data I keep and what I will do with it.

Where do sessions take place?

I have a comfortable and private office in Bridgwater Town Centre. Please click here for more information.

I also provide counselling sessions online using Zoom.

Is counselling guaranteed to work?

Like everything in life, there is never a guarantee that counselling will be able to help you. Recent research demonstrated that counselling is helpful for roughly 85% of people.

What is clear is that you get out of counselling what you put into it. If you are prepared to engage in counselling fully, it is far more likely than not that you will benefit.

How many sessions will I need?

How long counselling lasts depends on a variety of factors including the issue(s) that you are bringing to counselling and how regularly we meet. I do not limit the number of sessions that are available to you. It is not helpful to rush the process because this may mean that any changes that you can make in counselling are not permanent. Nor will I encourage you to stay in counselling for longer than you need to (which, as I charge for counselling, is both unethical and immoral). Instead, we will have regular discussions which look at how far you have come, if your goals have been achieved and what, if any, work still needs to be done.

Do you have insurance?

Yes, I am fully insured with both Professional Liability Insurance and Public Liability Insurance.

Do you have any other questions? 

Please contact me and I’ll be happy to answer any questions that you have.