Absolutely not. Many of our clients seek our help because they suspect they have an eating disorder and want support. Our assessment process identifies the symptoms you’re experiencing, and we work with you to address and resolve those symptoms.

We specialise in treating a range of eating disorders, including Anorexia (both Restrictive and Binge/Purge types), Bulimia, Binge Eating Disorder, Avoidant Restrictive Food Intake Disorder (ARFID), and Body Dysmorphia. However, don’t worry if your symptoms don’t fit neatly into one diagnosis. We work transdiagnostically, meaning we focus on the specific behaviours, thoughts, and feelings you’re experiencing, rather than just a diagnosis label.

We offer various services at different price points:

• Therapy sessions with an eating disorder specialist therapist are £75*.
• Dietitian appointments are £84*.
• Support worker appointments are £45* per hour, with flexible durations.

Most clients attend weekly therapy sessions, but the level of support is tailored to your needs and may change as you progress through recovery.

*Please note: We anticipate adding VAT within the next 12 months, which will increase fees by 20%. We will provide ample notice before this change.

All clients are required to keep a card on file with us. Payment is then taken automatically after each appointment. This process ensures that payments are handled smoothly, allowing you to focus on your recovery.

Yes! We prioritise working closely with your GP throughout your recovery. We’ll coordinate with them from the start of your treatment and provide regular updates on your progress. If we need them to arrange tests, such as blood tests or ECGs, we’ll handle those communications. If your GP is less familiar with what’s needed to support you, we’re happy to guide them, ensuring you get the appropriate care, including help with medications or referrals for other concerns like ADHD or autism.

This is a common concern, and it’s important to know that you deserve support, regardless of how severe you think your struggles are. If you’re questioning your relationship with food or body image, it’s a sign that something might be wrong. Low self-esteem is often part of eating disorders, and feeling unsure about seeking help is normal. We encourage you to contact us for a chat, or book a free initial consultation to explore whether our services can benefit you.

We understand that asking for help can be intimidating, so we strive to make the process as smooth as possible. After you reach out, we’ll contact you—typically using the same method—to ask a few more questions and offer a chat about any initial concerns. We’ll then arrange a free initial consultation, either in person or virtually, to explore your needs and ensure we’re the right fit. If you decide to proceed, we’ll match you with a therapist, and your first appointment will be scheduled within 1-2 weeks.

Yes! Every member of our team is a fully qualified eating disorder specialist. They have completed additional training and hold specific qualifications to work with clients who have eating disorders. We also provide ongoing internal and external training throughout the year to ensure our team stays current with the latest knowledge and practices. We believe that eating disorders are too complex and risky to be handled by anyone other than experts. Therefore, we do not employ trainees or unqualified clinicians.

Whenever possible, yes. We consider two main factors when allocating a therapist: availability and specialism. Our therapists maintain small caseloads due to the emotional demands of eating disorder therapy, so matching your availability with theirs is important. Additionally, each therapist has specific areas of focus within eating disorders, such as anorexia, bulimia, or binge eating disorder. If you feel drawn to a particular therapist, let us know during your initial consultation, and we’ll do our best to accommodate your preference.

Not at all. Most of our clients reach out to us directly. Occasionally, a GP, parent, friend, or partner might contact us on someone’s behalf. In those cases, we’ll get in touch with the individual directly to confirm that they’re interested in working with us. This ensures that the decision to seek treatment is entirely in the client’s hands.

Yes and no. For clients aged 18 and over, we need permission to discuss your treatment with your GP. Exceptions to confidentiality include situations where there’s a risk of serious harm, a serious crime has been committed, or if we suspect money laundering.

For clients aged 13 and below, legal guardians are entitled to access all information. For clients aged 14 to 18, treatment is confidential, except if there’s a risk of harm.

Additionally, you can choose to allow us to share information with others, like a family member, college/university, or employer.

Absolutely! We welcome the involvement of your family and friends, as it can make your recovery journey easier. While most sessions will be one-on-one with your therapist, there are times when it’s helpful to include others. In these cases, we offer joint sessions where you, your therapist, and your chosen family member or friend can meet together. These sessions ensure everyone is on the same page and that you’re receiving the best possible support, both from us and at home.

Yes, that’s not a problem at all. About half of our clients work with us online due to distance or scheduling challenges. We also offer blended therapy, where some sessions are online and others are in person. The choice is entirely yours, based on what works best for you and your preferences.

Our team supports clients from the age of 4 and above. We tailor our approach to meet the unique needs of each age group, ensuring that all clients receive age-appropriate care and support.

The length of treatment varies widely depending on individual needs. We don’t limit the number of sessions and work at your pace to ensure sustainable recovery. As a general guideline, most clients are with us for 6 to 18 months, depending on the severity of their eating disorder and any underlying issues. We conduct reviews every 12 sessions to assess progress and ensure you’re satisfied with your treatment.

Yes, we operate completely independently, meaning we can focus solely on providing the treatment that’s best for you. In an independent clinic like ours, clients pay for their own treatment, allowing us to tailor the care to your specific needs. In contrast, non-independent clinics often provide treatment paid for by the NHS or other entities, which may limit the options available to you. Despite being independent, we still provide the very best, evidence-based treatments.

During your first session, your therapist will work to get to know you, discuss your history with eating disorders, and explore your goals for treatment. It’s an opportunity for you to ask any questions and for us to establish a supportive, collaborative relationship.

Absolutely. If you feel that your therapist isn’t the right fit for you, we encourage you to speak up. We’ll work with you to find another therapist who better matches your needs.

Yes, we offer resources and joint sessions that involve families and carers, helping them understand how to best support your recovery journey.

We ask that you provide at least 48 hours’ notice if you need to cancel or reschedule an appointment. Cancellations within 48 hours may incur a fee.

Online sessions are conducted via a secure video platform. Before your session, we’ll provide you with all the information you need to connect easily from the comfort of your home.